UK GDPR Compliance

At Loncor Property Solutions, we are committed to protecting your personal data in accordance with the UK General Data Protection Regulation (UK GDPR). This page explains how we comply with your rights under UK GDPR and the data processing activities that may affect you when using our website.

Scope and Applicability

This UK GDPR compliance statement applies to all visitors to our website, loncorhomes.co.uk. Although we do not maintain a user registration system or store personal data in a database, we may collect limited personal data through automated means such as web analytics, server logs, and cookies for the purpose of improving site functionality and user experience.

Your Rights Under UK GDPR

Under the UK GDPR, you have the following rights in relation to your personal data:

• Right of access – You may request confirmation of whether we process any of your personal data and receive a copy of that data.
• Right to rectification – You may request correction of any inaccurate or incomplete personal data we hold about you.
• Right to erasure – You may request deletion of your personal data where there is no compelling reason for its continued processing.
• Right to restrict processing – You may request we limit how we use your data under certain conditions.
• Right to data portability – Where processing is based on consent or contract, you may request your data in a structured, commonly used format.
• Right to object – You may object to processing based on legitimate interests, including profiling and direct marketing.

How We Comply

We do not collect or store personal data for marketing, profiling, or commercial purposes. Any data collected via cookies or analytics tools (e.g., Google Analytics) is anonymised and aggregated. We do not sell, share, or disclose personal data to third parties beyond what is necessary for website operation and security. We retain server logs for a maximum of 30 days for technical and security purposes only.

Data We Process

The only personal data we may process includes:

• IP addresses (anonymised in analytics tools)
• Cookie identifiers for session and preference management
• Browser type, device information, and pages visited (for analytics)

No names, email addresses, phone numbers, or financial details are collected or stored.

Legal Basis for Processing

Our processing of personal data is based on the following lawful grounds under UK GDPR:

• Legitimate interests – To ensure website security, performance, and user experience.
• Consent – Where cookies require prior consent under the Privacy and Electronic Communications Regulations (PECR), we obtain explicit consent before deployment.

How to Exercise Your Rights

To exercise any of your rights under UK GDPR, please contact us via email at [email protected]. In your message, please include:

1. Your full name
2. A clear statement of the right you wish to exercise
3. Any relevant details to help us locate your data (e.g., IP address or cookie ID if known)

We will verify your identity before responding to ensure the security of your data.

Response Timeframes

We are required by UK GDPR to respond to your request within one month of receipt. In complex cases, we may extend this period by a further two months, and we will inform you of any delay and the reasons for it.

No Discrimination Policy

We will not deny you services, charge you different prices, or provide you with a different quality of service because you have exercised your rights under UK GDPR.

Updates and Changes

We may update this UK GDPR compliance page from time to time to reflect changes in law or our practices. Any material changes will be posted here with an updated effective date.

Contact Information

If you have any questions about this statement or wish to exercise your rights under UK GDPR, please contact our data protection point of contact:

Alden Waverly
Email: [email protected]
Address: Sky Tower, 72 Victoria Street West, Auckland CBD, Auckland 1010, New Zealand

You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO), the UK’s independent supervisory authority for data protection. Visit ico.org.uk for more information.